Return Policy
Nuveda Wellness Return Policy
At Nuveda Wellness, we are committed to providing high-quality products and excellent customer satisfaction. If you are not completely satisfied with your purchase, we offer a 30-day return policy from the date of purchase.
Return Eligibility:
- To be eligible for a return, your item must be unused, in its original condition, and in the original packaging.
- Items that are damaged, altered, or used cannot be returned.
- Proof of purchase, such as an order number or receipt, is required for all returns.
How to Return an Item:
- Contact our customer support team at [insert contact email or phone number] within 30 days of receiving your order to initiate a return.
- Provide your order number and reason for return.
- We will send you instructions on how to return your item.
Return Shipping:
- Customers are responsible for the cost of return shipping, unless the return is due to a mistake on our part (e.g., defective or incorrect item).
- We recommend using a trackable shipping service to ensure the safe return of the item.
- Please note that original shipping fees are non-refundable.
Refunds:
- Once we receive and inspect your returned item, we will process your refund to the original payment method.
- Please allow up to 7 business days for the refund to appear in your account, depending on your payment provider.
Exclusions:
- Certain items, such as clearance or final sale products, may not be eligible for return. These items will be clearly marked on the product page.
Damaged or Incorrect Items:
- If your item arrives damaged or incorrect, please contact us immediately at [insert contact email or phone number] so we can resolve the issue promptly.
Thank you for choosing Nuveda Wellness! We appreciate your business and are here to help with any questions or concerns regarding our return policy.